Practice paper 1 — Grade 10 Tourism (Easified, CAPS-aligned)
Notes
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150 min · 64 Marks · 20 questions
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Tourism Grade 10. Use this case. A bakkie to Pilanesberg. A learner's uncle drives from Polokwane to a camp at Pilanesberg, and the bakkie is the transport. The chalet is accommodation and a night drive is the attraction. The uncle is the organiser because he chose the three and paid for them together. A petrol stop in Modimolle is support, even though nobody put it on a brochure. Cancel the night drive and put nothing in its place, and the chalet is only a bed. In sentences, say what Tourism sectors is doing here, from the situation to the result.
Tourism sectors
Notes: OR Tambo, a Sandton hotel and Constitution Hill are three sectors of one Gauteng day, and the garage between them is a fourth.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A bakkie to Pilanesberg. A learner's uncle drives from Polokwane to a camp at Pilanesberg, and the bakkie is the transport. The chalet is accommodation and a night drive is the attraction. The uncle is the organiser because he chose the three and paid for them together. A petrol stop in Modimolle is support, even though nobody put it on a brochure. Cancel the night drive and put nothing in its place, and the chalet is only a bed. In sentences, say what Tourism sectors is doing here, from the situation to the result.
In other words — as if you have never seen this before
Tourism sectors. Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
2. What do we already know?
OR Tambo, a Sandton hotel and Constitution Hill are three sectors of one Gauteng day, and the garage between them is a fourth.
3. Which method — and why this one?
Tourism sectors. Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
4. Step-by-step working
01 / 07
What it is
A tourist trip is five kinds of work at once: transport, accommodation, attractions, travel organisers, and support services. Each one does a job the others cannot do.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. On 12 June a tourist flies into OR Tambo, which is transport, sleeps two nights in a hotel in Sandton, which is accommodation, and visits Constitution Hill, which is the attraction. A tour operator packed the three into one booking. A petrol station on the way to the Hill is a support service when the transfer needs fuel. Leave out the flight and the guest never reaches Sandton. Leave out the hotel and they have a ticket and a site and nowhere to sleep. Leave out Constitution Hill and they have a bed and no reason they came.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Copy onto your answer sheet — in this order
Answer: A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to call the hotel the whole of tourism, or to call the petrol station an attraction because the guest happened to stop.
2 · 4 Marks · Map work and tour planning
Tourism Grade 10. Use this case. Cape Town to a Hermanus boat. Say the road from Cape Town to Hermanus is about 120 km. A family that leaves at 8 am still has more than an hour of driving, plus a stop in Somerset West for fuel. Their whale boat is at 9 am. They miss the boat because the map looked short. The ocean is still there later, and the booking was the thing that failed. In sentences, say what Map work and tour planning is doing here, from the situation to the result.
Map work and tour planning
Notes: The road from Johannesburg toward a Kruger gate is a planning sum South African tours actually drive.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. Cape Town to a Hermanus boat. Say the road from Cape Town to Hermanus is about 120 km. A family that leaves at 8 am still has more than an hour of driving, plus a stop in Somerset West for fuel. Their whale boat is at 9 am. They miss the boat because the map looked short. The ocean is still there later, and the booking was the thing that failed. In sentences, say what Map work and tour planning is doing here, from the situation to the result.
In other words — as if you have never seen this before
Map work and tour planning. Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
2. What do we already know?
The road from Johannesburg toward a Kruger gate is a planning sum South African tours actually drive.
3. Which method — and why this one?
Map work and tour planning. Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
4. Step-by-step working
01 / 07
What it is
Tour planning uses distance, time and a route to decide when a guest will really arrive. A pretty map that does not answer those three questions has not planned the tour.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. Say the road from Johannesburg to Kruger is about 450 km. At 100 kmh that driving is about four and a half hours, and a stop for fuel and food adds more, so the day is not a two-hour hop. A guest who leaves at 7 am is not at a 9 am gate. The gate time fails because the kilometres were treated as a picture.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Copy onto your answer sheet — in this order
Answer: Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to treat a colourful map as a plan and to turn about 450 km at 100 kmh into a 9 am arrival after a 7 am start.
3 · 4 Marks · Domestic, regional and international tourism
Tourism Grade 10. Use this case. A short course in Cape Town. A student from Maputo enrols for a short course in Cape Town and crosses from Mozambique, a SADC neighbour, so the stay is regional. A student from China on the same course is international, travels on a passport, and stays 21 nights because the flight cannot be justified by a weekend. A classmate who takes the train from Paarl is domestic. The three student cards do not make one category. Origin, not the classroom, decides the label. In sentences, say what Domestic, regional and international tourism is doing here, from the situation to the result.
Domestic, regional and international tourism
Notes: A Drakensberg hotel can host a Durban family, a guest from Botswana and a guest from Germany on the same night.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A short course in Cape Town. A student from Maputo enrols for a short course in Cape Town and crosses from Mozambique, a SADC neighbour, so the stay is regional. A student from China on the same course is international, travels on a passport, and stays 21 nights because the flight cannot be justified by a weekend. A classmate who takes the train from Paarl is domestic. The three student cards do not make one category. Origin, not the classroom, decides the label. In sentences, say what Domestic, regional and international tourism is doing here, from the situation to the result.
In other words — as if you have never seen this before
Domestic, regional and international tourism. A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
2. What do we already know?
A Drakensberg hotel can host a Durban family, a guest from Botswana and a guest from Germany on the same night.
3. Which method — and why this one?
Domestic, regional and international tourism. A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
4. Step-by-step working
01 / 07
What it is
Tourism is grouped by where the traveller comes from: inside South Africa, from the SADC region, or from a country beyond that region. The paperwork, the length of stay and the reason for the trip change with that distance.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. In July a family from Durban drives to the Drakensberg for four nights, and that trip is domestic. A guest from Botswana at the same hotel is regional, because Botswana is in SADC and the guest has crossed a border. A guest from Germany is international, needs a passport, and stays 10 nights because a long flight is hard to justify for a weekend. The three people can share a dining room and still not be the same kind of tourist.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Copy onto your answer sheet — in this order
Answer: Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to call every guest from outside your own town international, including a family from Durban and a guest from Botswana.
4 · 4 Marks · Customer service
Tourism Grade 10. Use this case. Breakfast at a lodge in Sabie. A guest at a lodge in Sabie asked for breakfast at 9:30 because their forest walk started late. The dining room was locked at 9:00 and the cook had gone. The room and the path were both in good order. The guest's note is about being hungry on the walk, not about the view. What they wanted was a later meal, and what was done was a locked door. In sentences, say what Customer service is doing here, from the situation to the result.
Customer service
Notes: A December wedding at a guesthouse in Hermanus can undo a quiet weekend the guest paid for.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. Breakfast at a lodge in Sabie. A guest at a lodge in Sabie asked for breakfast at 9:30 because their forest walk started late. The dining room was locked at 9:00 and the cook had gone. The room and the path were both in good order. The guest's note is about being hungry on the walk, not about the view. What they wanted was a later meal, and what was done was a locked door. In sentences, say what Customer service is doing here, from the situation to the result.
Before any working — hunt first
Given
Numbers and units already in the sentence: 10 · 9 · 30 because · 9 · 00 and. Copy each one into a column. A name without a number is not given.
Missing
After you copy the given, the letter that still has no number is missing. The paper is pointing at: what was done was a locked door. Circle that word — that is the missing variable.
Find
We are required to find: what was done was a locked door. Write that as a symbol on the left, with a question mark, before you touch a formula.
Calculate
What we need to calculate: Customer service. Then substitute the given, one line at a time, to get what was done was a locked door.
In other words — as if you have never seen this before
Customer service. Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
2. What do we already know?
A December wedding at a guesthouse in Hermanus can undo a quiet weekend the guest paid for.
3. Which method — and why this one?
Customer service. Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
4. Step-by-step working
01 / 07
What it is
Customer service is the gap between what the guest wanted, what the business actually did, and what the guest says afterwards. A clean room does not win if the sentence they write is about something else.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. A guest at a guesthouse in Hermanus on a Saturday in December wanted quiet. A wedding speaker in the courtyard runs until midnight. The room was clean. The review is a 1-star review and never mentions the sheets. The service result is the noise they got against the quiet they were sold.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Copy onto your answer sheet — in this order
Answer: Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to point at clean sheets and ignore the sentence the guest actually wrote.
5 · 4 Marks · Sustainable and responsible tourism
Tourism Grade 10. Use this case. A weaver in Nieu-Bethesda. A visitor in Nieu-Bethesda buys a blanket for R350 and the weaver who made it receives the R350 because the sale is at the weaver's own gate. A middleman in a city shop sells a similar blanket for R900 and pays the maker R80. The city shop's profit is larger. The maker's household does not see that profit. People fail in the second sale even though a visitor still goes home with a blanket. In sentences, say what Sustainable and responsible tourism is doing here, from the situation to the result.
Sustainable and responsible tourism
Notes: A Soweto street where a household opens its door is a people test, not only a stop on a bus route.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A weaver in Nieu-Bethesda. A visitor in Nieu-Bethesda buys a blanket for R350 and the weaver who made it receives the R350 because the sale is at the weaver's own gate. A middleman in a city shop sells a similar blanket for R900 and pays the maker R80. The city shop's profit is larger. The maker's household does not see that profit. People fail in the second sale even though a visitor still goes home with a blanket. In sentences, say what Sustainable and responsible tourism is doing here, from the situation to the result.
In other words — as if you have never seen this before
Sustainable and responsible tourism. People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
2. What do we already know?
A Soweto street where a household opens its door is a people test, not only a stop on a bus route.
3. Which method — and why this one?
Sustainable and responsible tourism. People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
4. Step-by-step working
01 / 07
What it is
Responsible tourism is the triple bottom line: people, planet and profit have to work in the same visit. A profit that harms the hosts or the place has not succeeded just because money came in.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. On a Saturday a township tour in Soweto charges R400 a person, pays the guide, and pays the household whose home is entered. The guide tells what happened on that street and does not invent a shootout story to make the group gasp. A second operator keeps the whole R400 and invents the shootout. That second tour can show a high profit and still fail the people, because the household was not paid and the guests left with a lie.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Copy onto your answer sheet — in this order
Answer: Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to treat a high fee as proof of success even when the household is unpaid and the story is invented.
6 · 8 Marks · Tourism sectors
Tourism Grade 10. Use this case. A Knysna long weekend. A family boards a bus in Gqeberha and gets off in Knysna, so the bus is the transport. They sleep in a self-catering cottage, and they pay to walk out to the Heads, which is the attraction they came for. An aunt who booked the bus and the cottage is the organiser even though she is not a company. The garage that fills the bus before the garden route is support, and without that fuel the view never happens. If the cottage booking was never made, the Heads are still beautiful and the family still has nowhere to sleep. In sentences, say what Tourism sectors is doing here, from the situation to the result.
Tourism sectors
Notes: OR Tambo, a Sandton hotel and Constitution Hill are three sectors of one Gauteng day, and the garage between them is a fourth.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A Knysna long weekend. A family boards a bus in Gqeberha and gets off in Knysna, so the bus is the transport. They sleep in a self-catering cottage, and they pay to walk out to the Heads, which is the attraction they came for. An aunt who booked the bus and the cottage is the organiser even though she is not a company. The garage that fills the bus before the garden route is support, and without that fuel the view never happens. If the cottage booking was never made, the Heads are still beautiful and the family still has nowhere to sleep. In sentences, say what Tourism sectors is doing here, from the situation to the result.
Before any working — hunt first
Given
Numbers and units already in the sentence: 10. Copy each one into a column. A name without a number is not given.
Missing
After you copy the given, the letter that still has no number is missing. The paper is pointing at: which is the attraction they came for. Circle that word — that is the missing variable.
Find
We are required to find: which is the attraction they came for. Write that as a symbol on the left, with a question mark, before you touch a formula.
Calculate
What we need to calculate: Tourism sectors. Then substitute the given, one line at a time, to get which is the attraction they came for.
In other words — as if you have never seen this before
Tourism sectors. Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
2. What do we already know?
OR Tambo, a Sandton hotel and Constitution Hill are three sectors of one Gauteng day, and the garage between them is a fourth.
3. Which method — and why this one?
Tourism sectors. Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
4. Step-by-step working
01 / 07
What it is
A tourist trip is five kinds of work at once: transport, accommodation, attractions, travel organisers, and support services. Each one does a job the others cannot do.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. On 12 June a tourist flies into OR Tambo, which is transport, sleeps two nights in a hotel in Sandton, which is accommodation, and visits Constitution Hill, which is the attraction. A tour operator packed the three into one booking. A petrol station on the way to the Hill is a support service when the transfer needs fuel. Leave out the flight and the guest never reaches Sandton. Leave out the hotel and they have a ticket and a site and nowhere to sleep. Leave out Constitution Hill and they have a bed and no reason they came.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Copy onto your answer sheet — in this order
Answer: A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to call the hotel the whole of tourism, or to call the petrol station an attraction because the guest happened to stop.
7 · 4 Marks · Map work and tour planning
Tourism Grade 10. Use this case. Pretoria to a Sun City show. Say the drive from Pretoria to Sun City is about 180 km. At 90 kmh that is about two hours before any queue at the gate. A family that leaves at 14:00 for a 15:00 show arrives after the start. Leaving at 12:00 leaves time for fuel and the gate. The show did not move, and the departure was simply too late. In sentences, say what Map work and tour planning is doing here, from the situation to the result.
Map work and tour planning
Notes: The road from Johannesburg toward a Kruger gate is a planning sum South African tours actually drive.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. Pretoria to a Sun City show. Say the drive from Pretoria to Sun City is about 180 km. At 90 kmh that is about two hours before any queue at the gate. A family that leaves at 14:00 for a 15:00 show arrives after the start. Leaving at 12:00 leaves time for fuel and the gate. The show did not move, and the departure was simply too late. In sentences, say what Map work and tour planning is doing here, from the situation to the result.
In other words — as if you have never seen this before
Map work and tour planning. Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
2. What do we already know?
The road from Johannesburg toward a Kruger gate is a planning sum South African tours actually drive.
3. Which method — and why this one?
Map work and tour planning. Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
4. Step-by-step working
01 / 07
What it is
Tour planning uses distance, time and a route to decide when a guest will really arrive. A pretty map that does not answer those three questions has not planned the tour.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. Say the road from Johannesburg to Kruger is about 450 km. At 100 kmh that driving is about four and a half hours, and a stop for fuel and food adds more, so the day is not a two-hour hop. A guest who leaves at 7 am is not at a 9 am gate. The gate time fails because the kilometres were treated as a picture.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Copy onto your answer sheet — in this order
Answer: Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to treat a colourful map as a plan and to turn about 450 km at 100 kmh into a 9 am arrival after a 7 am start.
8 · 4 Marks · Domestic, regional and international tourism
Tourism Grade 10. Use this case. A wedding in Bloemfontein. A neighbour drives from Welkom to a wedding in Bloemfontein and goes home the next day, so the trip is domestic. A cousin from Maseru crosses from Lesotho, which is a SADC country, so that guest is regional. Both dance at the same hall. The cousin needed a border crossing and the neighbour did not. The hall does not turn the neighbour into an international tourist. In sentences, say what Domestic, regional and international tourism is doing here, from the situation to the result.
Domestic, regional and international tourism
Notes: A Drakensberg hotel can host a Durban family, a guest from Botswana and a guest from Germany on the same night.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A wedding in Bloemfontein. A neighbour drives from Welkom to a wedding in Bloemfontein and goes home the next day, so the trip is domestic. A cousin from Maseru crosses from Lesotho, which is a SADC country, so that guest is regional. Both dance at the same hall. The cousin needed a border crossing and the neighbour did not. The hall does not turn the neighbour into an international tourist. In sentences, say what Domestic, regional and international tourism is doing here, from the situation to the result.
In other words — as if you have never seen this before
Domestic, regional and international tourism. A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
2. What do we already know?
A Drakensberg hotel can host a Durban family, a guest from Botswana and a guest from Germany on the same night.
3. Which method — and why this one?
Domestic, regional and international tourism. A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
4. Step-by-step working
01 / 07
What it is
Tourism is grouped by where the traveller comes from: inside South Africa, from the SADC region, or from a country beyond that region. The paperwork, the length of stay and the reason for the trip change with that distance.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. In July a family from Durban drives to the Drakensberg for four nights, and that trip is domestic. A guest from Botswana at the same hotel is regional, because Botswana is in SADC and the guest has crossed a border. A guest from Germany is international, needs a passport, and stays 10 nights because a long flight is hard to justify for a weekend. The three people can share a dining room and still not be the same kind of tourist.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Copy onto your answer sheet — in this order
Answer: Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to call every guest from outside your own town international, including a family from Durban and a guest from Botswana.
9 · 4 Marks · Customer service
Tourism Grade 10. Use this case. A cot in Gqeberha. A parent at a hotel in Gqeberha asked for a cot for a two-year-old. The receptionist smiled and no cot arrived by bedtime. The sea view was as advertised. The review names the child on a hard floor and does not mention the view. The smile was not the service the parent bought. In sentences, say what Customer service is doing here, from the situation to the result.
Customer service
Notes: A December wedding at a guesthouse in Hermanus can undo a quiet weekend the guest paid for.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A cot in Gqeberha. A parent at a hotel in Gqeberha asked for a cot for a two-year-old. The receptionist smiled and no cot arrived by bedtime. The sea view was as advertised. The review names the child on a hard floor and does not mention the view. The smile was not the service the parent bought. In sentences, say what Customer service is doing here, from the situation to the result.
In other words — as if you have never seen this before
Customer service. Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
2. What do we already know?
A December wedding at a guesthouse in Hermanus can undo a quiet weekend the guest paid for.
3. Which method — and why this one?
Customer service. Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
4. Step-by-step working
01 / 07
What it is
Customer service is the gap between what the guest wanted, what the business actually did, and what the guest says afterwards. A clean room does not win if the sentence they write is about something else.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. A guest at a guesthouse in Hermanus on a Saturday in December wanted quiet. A wedding speaker in the courtyard runs until midnight. The room was clean. The review is a 1-star review and never mentions the sheets. The service result is the noise they got against the quiet they were sold.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Copy onto your answer sheet — in this order
Answer: Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to point at clean sheets and ignore the sentence the guest actually wrote.
10 · 4 Marks · Sustainable and responsible tourism
Tourism Grade 10. Use this case. A boat in a hippo channel. A boat operator at St Lucia takes eight guests into a hippo channel and idles on top of the animals so the photos look close. The fee is paid and the operator's profit is real. The hippos are disturbed, so the planet side of the visit fails. A second skipper keeps a distance, still charges, and the guests still see the animals. Profit was possible without using the animals as a stunt. In sentences, say what Sustainable and responsible tourism is doing here, from the situation to the result.
Sustainable and responsible tourism
Notes: A Soweto street where a household opens its door is a people test, not only a stop on a bus route.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Tourism Grade 10. Use this case. A boat in a hippo channel. A boat operator at St Lucia takes eight guests into a hippo channel and idles on top of the animals so the photos look close. The fee is paid and the operator's profit is real. The hippos are disturbed, so the planet side of the visit fails. A second skipper keeps a distance, still charges, and the guests still see the animals. Profit was possible without using the animals as a stunt. In sentences, say what Sustainable and responsible tourism is doing here, from the situation to the result.
In other words — as if you have never seen this before
Sustainable and responsible tourism. People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
2. What do we already know?
A Soweto street where a household opens its door is a people test, not only a stop on a bus route.
3. Which method — and why this one?
Sustainable and responsible tourism. People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
4. Step-by-step working
01 / 07
What it is
Responsible tourism is the triple bottom line: people, planet and profit have to work in the same visit. A profit that harms the hosts or the place has not succeeded just because money came in.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
02 / 07
How it works
People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
03 / 07
Worked theory
Worked theory. On a Saturday a township tour in Soweto charges R400 a person, pays the guide, and pays the household whose home is entered. The guide tells what happened on that street and does not invent a shootout story to make the group gasp. A second operator keeps the whole R400 and invents the shootout. That second tour can show a high profit and still fail the people, because the household was not paid and the guests left with a lie.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
04 / 07
Say it back
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Copy onto your answer sheet — in this order
Answer: Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
6. Check it like a marker
The answer names the situation, what changed, and the result. It does not stop at a heading.
7. A trap first-timers fall into
A common mix-up is to treat a high fee as proof of success even when the household is unpaid and the story is invented.
11 · 2 Marks · Tourism sectors
Worked theory. On 12 June a tourist flies into OR Tambo, which is transport, sleeps two nights in a hotel in Sandton, which is accommodation, and visits Constitution Hill, which is the attraction. A tour operator packed the three into one booking. A petrol station on the way to the Hill is a support service when the transfer needs fuel. Leave out the flight and the guest never reaches Sandton. Leave out the hotel and they have a ticket and a site and nowhere to sleep. Leave out Constitution Hill and they have a bed and no reason they came. What does this case show about Tourism sectors?
Tourism sectors
Notes: A tourist trip is five kinds of work at once: transport, accommodation, attractions, travel organisers, and support services. Each one does a job the others cannot do.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Worked theory. On 12 June a tourist flies into OR Tambo, which is transport, sleeps two nights in a hotel in Sandton, which is accommodation, and visits Constitution Hill, which is the attraction. A tour operator packed the three into one booking. A petrol station on the way to the Hill is a support service when the transfer needs fuel. Leave out the flight and the guest never reaches Sandton. Leave out the hotel and they have a ticket and a site and nowhere to sleep. Leave out Constitution Hill and they have a bed and no reason they came. What does this case show about Tourism sectors?
In other words — as if you have never seen this before
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
2. What do we already know?
A tourist trip is five kinds of work at once: transport, accommodation, attractions, travel organisers, and support services. Each one does a job the others cannot do.
3. Which method — and why this one?
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
A tourist trip is five kinds of work at once: transport, accommodation, attractions, travel organisers, and support services. Each one does a job the others cannot do.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Transport moves the person. Accommodation is the bed. An attraction is the reason for the journey, and a travel organiser is the person or firm that packs those pieces into one trip. Support services are the ordinary stops the trip still needs, such as fuel, a bank or a clinic, and leaving any one of them out breaks the trip in its own way.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Copy onto your answer sheet — in this order
Answer: A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
12 · 2 Marks · Domestic, regional and international tourism
Worked theory. In July a family from Durban drives to the Drakensberg for four nights, and that trip is domestic. A guest from Botswana at the same hotel is regional, because Botswana is in SADC and the guest has crossed a border. A guest from Germany is international, needs a passport, and stays 10 nights because a long flight is hard to justify for a weekend. The three people can share a dining room and still not be the same kind of tourist. What does this case show about Domestic, regional and international tourism?
Domestic, regional and international tourism
Notes: Tourism is grouped by where the traveller comes from: inside South Africa, from the SADC region, or from a country beyond that region. The paperwork, the length of stay and the reason for the trip change with that distance.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Worked theory. In July a family from Durban drives to the Drakensberg for four nights, and that trip is domestic. A guest from Botswana at the same hotel is regional, because Botswana is in SADC and the guest has crossed a border. A guest from Germany is international, needs a passport, and stays 10 nights because a long flight is hard to justify for a weekend. The three people can share a dining room and still not be the same kind of tourist. What does this case show about Domestic, regional and international tourism?
In other words — as if you have never seen this before
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
2. What do we already know?
Tourism is grouped by where the traveller comes from: inside South Africa, from the SADC region, or from a country beyond that region. The paperwork, the length of stay and the reason for the trip change with that distance.
3. Which method — and why this one?
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Tourism is grouped by where the traveller comes from: inside South Africa, from the SADC region, or from a country beyond that region. The paperwork, the length of stay and the reason for the trip change with that distance.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
A domestic tourist is already in the country and can often drive home the same week. A regional tourist comes from a SADC country, so the trip crosses a border but stays in the region. An international tourist comes from further away, usually by a long flight, and needs a passport and often more nights to make that flight worth taking. Calling all three tourists without the origin hides those differences.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Copy onto your answer sheet — in this order
Answer: Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
13 · 2 Marks · Map work and tour planning
Worked theory. Say the road from Johannesburg to Kruger is about 450 km. At 100 kmh that driving is about four and a half hours, and a stop for fuel and food adds more, so the day is not a two-hour hop. A guest who leaves at 7 am is not at a 9 am gate. The gate time fails because the kilometres were treated as a picture. What does this case show about Map work and tour planning?
Map work and tour planning
Notes: Tour planning uses distance, time and a route to decide when a guest will really arrive. A pretty map that does not answer those three questions has not planned the tour.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Worked theory. Say the road from Johannesburg to Kruger is about 450 km. At 100 kmh that driving is about four and a half hours, and a stop for fuel and food adds more, so the day is not a two-hour hop. A guest who leaves at 7 am is not at a 9 am gate. The gate time fails because the kilometres were treated as a picture. What does this case show about Map work and tour planning?
In other words — as if you have never seen this before
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
2. What do we already know?
Tour planning uses distance, time and a route to decide when a guest will really arrive. A pretty map that does not answer those three questions has not planned the tour.
3. Which method — and why this one?
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Tour planning uses distance, time and a route to decide when a guest will really arrive. A pretty map that does not answer those three questions has not planned the tour.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Distance tells you how far the road is. Speed turns that distance into hours, and a stop adds time the average speed will not show. The route is the actual roads, not a straight line on a poster. If the arrival you promise is earlier than distance plus stops, the promise is the mistake.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Copy onto your answer sheet — in this order
Answer: Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
14 · 2 Marks · Domestic, regional and international tourism
What is the answer to keep for Domestic, regional and international tourism?
Domestic, regional and international tourism
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: What is the answer to keep for Domestic, regional and international tourism?
In other words — as if you have never seen this before
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
2. What do we already know?
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
3. Which method — and why this one?
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
Copy onto your answer sheet — in this order
Answer: Domestic means inside South Africa, regional means SADC, and international means a further country, a passport and usually a longer stay.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
15 · 2 Marks · Customer service
Worked theory. A guest at a guesthouse in Hermanus on a Saturday in December wanted quiet. A wedding speaker in the courtyard runs until midnight. The room was clean. The review is a 1-star review and never mentions the sheets. The service result is the noise they got against the quiet they were sold. What does this case show about Customer service?
Customer service
Notes: Customer service is the gap between what the guest wanted, what the business actually did, and what the guest says afterwards. A clean room does not win if the sentence they write is about something else.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Worked theory. A guest at a guesthouse in Hermanus on a Saturday in December wanted quiet. A wedding speaker in the courtyard runs until midnight. The room was clean. The review is a 1-star review and never mentions the sheets. The service result is the noise they got against the quiet they were sold. What does this case show about Customer service?
In other words — as if you have never seen this before
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
2. What do we already know?
Customer service is the gap between what the guest wanted, what the business actually did, and what the guest says afterwards. A clean room does not win if the sentence they write is about something else.
3. Which method — and why this one?
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Customer service is the gap between what the guest wanted, what the business actually did, and what the guest says afterwards. A clean room does not win if the sentence they write is about something else.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Start with the promise the guest bought, such as quiet, speed or a celebration. Then name what staff did during the stay, including the part nobody wrote down. The review, the tip or the return visit is the result, and it follows the promise that was broken or kept. Staff who only remember tasks they ticked will not understand a one-star note.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Copy onto your answer sheet — in this order
Answer: Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
16 · 2 Marks · Customer service
What is the answer to keep for Customer service?
Customer service
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: What is the answer to keep for Customer service?
In other words — as if you have never seen this before
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
2. What do we already know?
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
3. Which method — and why this one?
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
Copy onto your answer sheet — in this order
Answer: Service is what the guest wanted, what was done, and what they say afterwards, not the task that was easy to tick.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
17 · 2 Marks · Sustainable and responsible tourism
Worked theory. On a Saturday a township tour in Soweto charges R400 a person, pays the guide, and pays the household whose home is entered. The guide tells what happened on that street and does not invent a shootout story to make the group gasp. A second operator keeps the whole R400 and invents the shootout. That second tour can show a high profit and still fail the people, because the household was not paid and the guests left with a lie. What does this case show about Sustainable and responsible tourism?
Sustainable and responsible tourism
Notes: Responsible tourism is the triple bottom line: people, planet and profit have to work in the same visit. A profit that harms the hosts or the place has not succeeded just because money came in.
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Worked theory. On a Saturday a township tour in Soweto charges R400 a person, pays the guide, and pays the household whose home is entered. The guide tells what happened on that street and does not invent a shootout story to make the group gasp. A second operator keeps the whole R400 and invents the shootout. That second tour can show a high profit and still fail the people, because the household was not paid and the guests left with a lie. What does this case show about Sustainable and responsible tourism?
In other words — as if you have never seen this before
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
2. What do we already know?
Responsible tourism is the triple bottom line: people, planet and profit have to work in the same visit. A profit that harms the hosts or the place has not succeeded just because money came in.
3. Which method — and why this one?
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Responsible tourism is the triple bottom line: people, planet and profit have to work in the same visit. A profit that harms the hosts or the place has not succeeded just because money came in.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
People means the hosts are paid fairly and are not used as a backdrop. Planet means the visit does not damage the place or invent a harmful story about it. Profit means the business can continue, which is allowed and necessary. If one of the three is dropped, name which one failed, because a full bus is not proof that the visit was responsible.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Copy onto your answer sheet — in this order
Answer: Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
18 · 2 Marks · Map work and tour planning
What is the answer to keep for Map work and tour planning?
Map work and tour planning
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: What is the answer to keep for Map work and tour planning?
In other words — as if you have never seen this before
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
2. What do we already know?
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
3. Which method — and why this one?
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
Copy onto your answer sheet — in this order
Answer: Plan with kilometres, hours and the real road, including a stop, or the arrival time is a wish.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
19 · 2 Marks · Tourism sectors
What is the answer to keep for Tourism sectors?
Tourism sectors
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: What is the answer to keep for Tourism sectors?
In other words — as if you have never seen this before
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
2. What do we already know?
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
3. Which method — and why this one?
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
Copy onto your answer sheet — in this order
Answer: A trip works only when transport, a bed, an attraction, an organiser and the support stops are all there, because each failure is a different failure.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”
20 · 2 Marks · Sustainable and responsible tourism
What is the answer to keep for Sustainable and responsible tourism?
Sustainable and responsible tourism
How we got there
Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.
Explain in another language · 11
1. What is the question asking?
Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: What is the answer to keep for Sustainable and responsible tourism?
In other words — as if you have never seen this before
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
2. What do we already know?
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
3. Which method — and why this one?
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
4. Step-by-step working
01 / 07
Step A — Read the question twice
Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
02 / 07
Step B — Write the given in a column
Copy these onto the left of your page, one per line, with units: every number and its unit in the sentence. Mixing cm with m, or minutes with seconds, loses a method mark.
Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.
03 / 07
Step C — Name the method in words
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.
04 / 07
Working
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.
05 / 07
Step G — Sense-check the size
Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.
Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.
06 / 07
Step F — Box the answer with its unit
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.
07 / 07
Step H — What the marker is looking for
On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.
Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.
5. The answer
Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
Copy onto your answer sheet — in this order
Answer: Responsible tourism keeps people, planet and profit together, and a profit made by lying to guests or not paying hosts has failed.
6. Check it like a marker
Does your answer appear as one of the options? Do the units match what was asked (m, N, J, °)? If you put the number back into the original equation, does it still hold? Estimate: is the size sensible?
7. A trap first-timers fall into
First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”