Impact

Human rights, inclusivity and environment

Businesses have to respect human rights, practise inclusivity, and take responsibility for environmental harm in how they actually operate.

CAPS

Grade 12 · Business Studies · Impact

Business Studies answers in business language, applied to the scenario.

  • The papers

    Paper 1 is business environments and business ventures. Paper 2 is business roles and business operations. Each paper is 150 marks.

  • A 40-mark essay

    Introduction 2 marks: say what the essay will deal with. Body: facts from the scenario, each with an explanation of the impact or the solution. Conclusion 2 marks: a decision, not a new fact. Insight is 4 marks for layout, analysis, synthesis and originality.

  • How a marker reads it

    A common mix-up is thinking environmental responsibility is only a weekend community project, when how the business dumps its own waste is already the duty.

Quotes from a scenario must be used, not copied as decoration. A definition with no link to the business in the question stays in the low marks.

ABN

Worked theory

Worked theory. A clinic pharmacy in Alexandra has a three-step entrance and no ramp. Dlamini, a wheelchair user, cannot collect his medicine himself and has to ask a stranger to climb the steps. The pharmacy serves the public, and the steps exclude him before any pharmacist speaks. Inclusivity and the right of access fail at the door. A portable ramp costing a few thousand rand would let him enter on his own. The right is not a poster about caring. It is a door he can use.

More worked examples

  • Woodstock drain oil

    A restaurant in Woodstock pours used cooking oil down a storm drain because a collector charges R200 a pickup. The oil reaches a canal. Environmental responsibility means storing the oil and paying for a proper collection, not shifting the harm onto the neighbourhood. A sign about loving the planet does not cancel the drain. The duty sits in the back yard, in the business's own waste.

  • Centurion chat role

    A call centre in Centurion advertises that everyone is welcome, then refuses an interview to a deaf applicant for a support role done entirely on text chat. The job does not need a voice. Excluding her fails inclusivity and equal treatment. Human rights in this case sit in the hiring decision, not in a ramp. The advert said one thing and the interview list did another.

In ordinary words

Human rights in a business setting include dignity, equality and access, so a person is not shut out because of disability, language or gender. Inclusivity means designing the service so more people can use it, not only saying they are welcome. Environmental responsibility means limiting the business's own dumping, waste and pollution even when a dirtier option is cheaper. A poster does not count if the building, the hiring or the waste pile contradicts it.

In South Africa

Three concrete steps at an Alexandra clinic pharmacy stop a wheelchair at the bottom.

Part 1 / 4

What it is

Businesses have to respect human rights, practise inclusivity, and take responsibility for environmental harm in how they actually operate.

More worked examples

Board walkthroughs on this topic. Open one, copy the working, then try the next.

Example 1 / 20

Explain how a business can promote inclusivity in the workplace.

How we got there

Read this like a teacher at the board. We go slowly, name every number, and say why we take each step.

Explain in another language · 11

1. What is the question asking?

Read the question twice. Circle the unknown. Underline every number and unit. The paper is asking: Explain how a business can promote inclusivity in the workplace.

In other words — as if you have never seen this before

If you have never seen this before: Equal treatment. We will name a method in words, write the formula with no numbers, then substitute one line at a time.

2. What do we already know?

Inclusivity.

3. Which method — and why this one?

Equal treatment.

4. Step-by-step working

  1. 01 / 07

    Step A — Read the question twice

    Slow down. Circle the word that names the unknown. Underline every number and its unit. Do not grab a formula yet — first decide what the paper is actually asking.

    Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.

  2. 02 / 07

    Step B — Write the given in a column

    Inclusivity.

    Why this step: A column with units stops you mixing cm with m, or minutes with seconds. Markers can also see you started correctly.

  3. 03 / 07

    Step C — Name the method in words

    Equal treatment.

    Why this step: If you can say the method in a sentence, you will pick the right formula. First-timers skip this and grab the first equation they remember.

  4. 04 / 07

    Identify the given

    Diversity training, fair recruitment, accessible facilities, flexible hours.

    Why this step: We only do one job per line so a marker can follow the marks — and so you can find a slip without starting over.

  5. 05 / 07

    Step G — Sense-check the size

    Ask: is this the kind of number a Grade 10–12 paper would want? A speed of 3 000 ms for a learner walking, or a probability bigger than 1, means a unit or algebra slip. Estimate first: round the numbers and do the sum in your head.

    Why this step: Markers write ‘unrealistic’ in the margin when the method is right but the size is wild. A 10-second head check often finds a missing 10² or a unit that never changed.

  6. 06 / 07

    Step F — Box the answer with its unit

    Training, fair recruitment, access.

    Why this step: A number without a unit is half a mark on a Physics paper, and a marker can miss a Maths answer that is buried in working.

  7. 07 / 07

    Step H — What the marker is looking for

    On an NSC memo you usually earn: (1) a method mark for naming the right formula or idea in words, (2) an accuracy mark for substituting the given numbers with units, (3) an accuracy mark for the boxed answer with its unit. Write those three lines even if you are unsure of the arithmetic — blank pages score zero.

    Why this step: First-timers chase the final number and leave the method blank. The memo still pays out for the idea and the substitution even when the last line is wrong.

5. The answer

Training, fair recruitment, access.

Copy onto your answer sheet — in this order

Answer: Training, fair recruitment, access.

6. Check it like a marker

EEA compliance.

7. A trap first-timers fall into

First-timers often grab the first formula they remember, mix units (cm with m, minutes with seconds), or drop a minus sign. Write the formula in words first: “this equals that, because…”

Ntsako · fx-991ZA PLUS. Tap to calculate.