Grade 12

Business Studies

0/8 Topics completed

Impact

01LegislationLabour and consumer laws, including the BCEA, LRA, Employment Equity Act, skills-development law, COIDA, CPA and NCA, set duties a business must meet.
06Human rights, inclusivity and environmentBusinesses have to respect human rights, practise inclusivity, and take responsibility for environmental harm in how they actually operate.

Functions

02Human resources functionHuman resources brings people in through recruitment and selection, then settles them with induction, placement and an employment contract.

Ethics

03Ethics and professionalismA code of ethics forbids bribery and protects genuine whistle-blowing, and unethical conduct is not the same thing as merely unprofessional conduct.

Strategy

People

07Team performance and conflictTeams often move through forming, storming, norming and performing, and unresolved conflict keeps them from getting the work done.

Quality

08Quality of performanceQuality of performance means each business function works to a standard, and total quality management uses the PDCA cycle to keep raising that standard.